Frequently Asked Questions

How close to the floor can the seat be lowered to?

The lowest position is 4 cm (1.5 inches). When you lower the seat, you can stop it at any chosen height between 4 – 54 cm (1.5 – 21.25 inches).

How high does Klaimber’s seat rise to?

The topmost height is 54 cm (21.25 inches). The height has been designed to allow a slightly down-angled exit from the seat, when moving onto most beds, seats and wheelchairs. This makes moving off from Klaimber easier. It is also easier for long-legged people to stand up from this height compared to typical seating heights. However, you can stop and lock the seat on any other height between 4 – 54 cm (1.5 – 21.25 inches), when you swing & climb up with Klaimber.

How much can a Klaimber’s user weigh?

The maximum weight limit is 100 kg (220 pounds). In our internal testing, the lightest user had a weight of only 25 kg (55 pounds) and she was able to get up from the floor with Klaimber easily without effort.

How much strength does using Klaimber require?

Klaimber is light to use. The swinging motion to get up is performed by shifting the upper body’s center of gravity left and right. You can try shifting you weight from one buttock to the other while seated. If you can do this motion, you most likely have the strength to use Klaimber.

What kind of abilities or skills does Klaimber’s use require?

A person who has at least moderate cognitive abilities and physical control of the upper body can use Klaimber. Getting up with Klaimber requires the ability to control a seated posture and sideways swinging motion while seated.

Is it easy to move Klaimber?

Yes. At the back of Klaimber’s legs, there are two wheels, on which you can tilt Klaimber and then easily move it around. Note! Klaimber must not be used for moving people or objects!

For whom is Klaimber helpful?

Klaimber is helpful to anyone, who has difficulties with getting up from the floor, rising up requires forethought or planning, takes great physical effort or is not possible without assistance. If getting up from the floor is in any way uncertain, troublesome or there is a risk of losing balance, Klaimber is a helpful assistive product. Klaimber increases safety at home, gives peace of mind and helps people manage on their own in daily life.

Klaimber is also helpful for caregivers, healthcare workers and other helpers, whose work includes assisting a fallen person up from the floor.

Klaimber helps people to get up from the floor. Does Klaimber have other benefits?

Because you can be assured of being able to get up from the floor, it expands your functional living environment and enables new kinds of activities:

If you use for example a wheelchair, leg prosthesis or a rollator, you don’t need to worry about going down on the floor to play with children or pets, do handcrafts, exercise, cleaning or just pick up something you’ve dropped. You can rest assured that you will be able to get back up safely and easily when you want to.

Is it always safe to use Klaimber after falling over?

If you fall over, it is always good to first calm down and make sure you do not need medical help. If you feel you are alright and well, you can move yourself to Klaimber and get yourself up. If you suspect you have sustained an injury when you fell over, always call for help.

Is Klaimber safe? Can the seat crash down?

Klaimber has been thoroughly tested during development, manufacturing and quality assurance with a load the exceeds the maximum user weight limit to ensure the product’s safety. Safety has been our most important priority in the development and production of Klaimber. Klaimber is CE certified and when used as instructed in the User Guide, it is a safe assistive product.

Can Klaimber topple over, when I’m sitting on the seat and swinging myself to get up?

Klaimber’s stability has been designed to prevent Klaimber from toppling over sideways, backwards or forwards, when Klaimber is used as instructed in the User Guide.

Can the seat be lowered down, when I sit in Klaimber or someone else sits in Klaimber?

For safety reasons, the seat can be lowered down only when it’s empty. During product development we observed the danger that a person sitting in Klaimber might have difficulties seeing under the seat to make sure there’s nothing under it and not to harm themselves, others or any objects. We implemented Klaimber’s current functionality as safety precaution.

Is it possible for example for a child to accidentally pull the seat down?

As a safety measure, Klaimber person lifting chair has been designed to require a two-handed operation to lower the seat down. If, for example, a child leans on the seat’s dropdown handle, a safety mechanism prevents the seat from coming down. Children are not allowed to use Klaimber without adult supervision.

I notice while lowering down the seat that there is something underneath it. How do I stop the seat?

The seat stops coming down instantly, when you ease up pressing the handle or let go of the handle. The seat’s drop stop has been intentionally developed to be sensitive and instant. Occasionally when lowering the seat, this may cause audible, even loud clatter from inside Klaimber’s main casing. This is not a sign of fault and it will not break Klaimber.

When swinging the seat, I can hear click sounds from within Klaimber’s main casing. Is the product in good condition?

Yes, the sound is a product feature coming from the lifting mechanism. Klaimber makes a click each time you swing the seat from one side to the other. The click is audible feedback and confirmation that you have swung the seat enough to either side.

Occasionally, when I lower the seat, I can hear clatter from inside Klaimber’s casing. Is the product broken?

No, the sound is normal. The clatter can occur if you don’t press the seat’s dropdown handle down enough. The sound is not an indication of fault and it does not mean that the product is breaking. The hardened steel components of Klaimber’s lifting mechanism have been designed to last.